Apparently they find it ok to charge more than authorized. Said prices changed - and wanted to charge an additional $5 . Not authorized and refused to honor prices online as ordered. Choice to pay new total or have food returned. Would rather throw away food than honor your listed prices. Very poor customer services. Ordered elsewhere.
Since Mr. Chan's closed I had been looking for a good Chinese restaurant in Jacksonville. Finally found one. The food was fresh, big portions, and prepared well. The Wonton Egg Drop Soup is amazing. Will happily drive out to Sun Sun Garden from town for this.
I ordered at 6:15 and you took my money. It’s 2 hours later and not only have you not delivered but the phone is disconnected. I will call the police
Im very disappointed in their delivery driver name Tessa Brown. She left her car in drive and ran into the garage!!! Get this!! She said nothing!!! Gave us our food and I tipped her and left with a smile. If we hadn't checked to see where the noise came from, she would've gotten away with it. I will not be doing delivery from you guys EVER again! I Will make sure I tell anyone that will listen!! I'm furious!!!
People request to order from you on Uber Eats. If you are interested in additional business, please reach out to me at the email provided!
The food is usually very very good however I just picked up and order and it is horrible today . Egg roll was burnt fried rice looked old. Maybe time to find another restaurant.
By the time I ate my food chicken taste like it was fried in old oil chicken was stuck to one another rice was so soft that it looked like mush food all in all did not taste good it was also cold by the time it got to us
The website menu is really vague. It has small descriptions of what comes with dishes and what some of them look like but it's not enough. It would also be cool if there was a place in the online menu to add special requests to the order like " extra shrimp" to the shrimp Lo Me in or " More vegitables" to my pork Chow Me and things like that.
why are workers not wearing mask and gloves?
You guys open ? New hours due to virus ?
I placed an order but have no way of tracking it nor did I receive an order confirmation. May I ask for verification as well as a call upon arrival to 347-546-2951
I placed an order tonight at sun sun garden at Duval station rd in Jacksonville Florida and have not received it. Any assistance would be appreciated. Thank you.
I placed an order to 12329 Deersong dr,. Could call when you arrive
Excellent food. We are vegetarians and ordered veg fried rice and tofu in garlic sauce. It was excellent ????
Wanting Chinese so my family suggested Sun Sun Gardens Chinese. I must say I was totally disappointed and spent $38.04. Everything in PuPu platter was totally DRY and Hard also wings. It seemed not freshly cooked. Nicely called in to tell them and the attitude from the DRIVER that answered the phone was ridiculous. He wanted to know did we tell them not to fry hard; he called my daughter a liar 3 times and advised he would pray for her. I don't believe in being rude or taking advantage of people. I just wanted them to correct the situation. Finally Jenny (mgr) came on and we explained how Johnnie acted, but she still didn't handle the situation right. She wanted us to bring back the food which the place would be closed. So we told her we will be there tomorrow. ALL I WANT IS MY REFUND FOR THE PU PU PLATTER , WINGS. My first time and last time. Plus other family members will no longer order. You don't mistreat customers. I can truly say that we were not rude. Joyce Hill